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See our growing number of review from satisfied customers on Trustpilot. Please do leave a review but if your not happy with the product or service you received, then please get in touch. Let us rectify it, and then if your still not happy with the outcome then your more than welcome to leave some feedback. We are known to be friendly, approachable and and our first priority is to ensure that you feel that you have been listened to, treated fairly and we have done our utmost to resolve the issue. 
Please have a look at our shipping/delivery policy and our satisfaction guarantee 
   22nd of May 2020
Good product and excellent friendly service
Source: Automatic Invitation|Reference number:
  18th of May 2020
Have ordered truffles from CCL a few times, always good. One time they did mess up my order but we sorted it out amicably & they upgraded me to a more expensive truffle. Thanks :) Very fresh, good quality product, reasonably priced.
   18th of May 2020
Nicholas Crabtree Very impressed
Very impressed, quick delivery, will definitely recommend this company.
Source: Automatic Invitation|Reference number:
  18th of May 2020
A first class service I ordered the royal beluga caviar and Foie gras party pack and was not disappointed! Will definitely be using this company again.
Brian A. from United Kingdom
Excellent service and caviar was delicious

Product: 2 Mother of Pearl Spoons

"These lovely little spoons arrived in a beautiful silver box. Plus, three days ahead of time! I love them."

Product: Classic Trio Caviar (3x10gr)

"Item as described, very, very well packaged and delivered very quickly. Would deal with this Seller again."

Product: 2x Classic Trio Caviar (3x10gr)

"Would have 5 stars, but only half of my order arrived initially! However, when contacted, the seller immediately dispatched the other half."

Product: 30g Freshwater Beluga Hybrid Caviar

"Tin labelling arrived damaged because cooling gel packaging had split. They replaced with upgraded product on return. Good prompt service."

Product: 2x10g Freshwater Beluga Hybrid Caviar

"Great service, prompt delivery, thank you."

Product: 2x10g Beluga Duo

"Despatched and delivered with care. Cooled packing. Next day delivery... very important for caviar. The three little Lindor Swiss chocolates was a nice and unexpected festive touch. I have enjoyed their 3 different beluga offerings now. I love their products, and shall certainly be buying more from them. Best wishes for a happy Christmas and New Year to Caviar Classic London."

Product: 10g Freshwater Beluga Hybrid Caviar

"Top company, a touch of class."

Product: 10g Classic Baerii Caviar (out of stock on that day)

"The seller sent the hybrid beluga instead. I didn't mind though. I think it was a higher priced substitute and I already knew I liked it from my previous order. Other than that, well packed, arrived next day, chilled. Will order more. Oh, the free pearl spoons are fabulous. Thank you."

Product: 10g Freshwater Beluga Hybrid Caviar

"Excellent product. Delicious. Well packed. Arrived on time and nicely chilled. Thank you."

Product: 10g Freshwater Beluga Hybrid Caviar

"Arrived in good time long shelf life, arrived in a cooled polystyrene box, very happy."

Product: 10g Freshwater Beluga Hybrid Caviar

"The packaging was excellent and the delivery very prompt, in time for my friend's birthday.Thank you."

Product: 10g Sevruga Caviar

"The caviar arrived in good time and in excellent condition. Thank you."

Product: 90 Orange Tobiko (Flying Fish Roe)

"Good service, fast delivery. Keen to help their customers. Thank you."

Product: 10 gram Freshwater Beluga Caviar

"Prompt delivery. Great packaging. Would happily use again."

Product: Mother of Pearl Spoon

"A very pretty little spoon and the little silver gift box is a nice touch."

Product: 30 gram Caviar Gift-Box

"My birthday present to myself! Lovely caviar - not too salt. NOT ENOUGH but I will work things out better next time. The chocolates were splendid - I stop at three usually bur I ate all four with enjoyment. I am now going to have a little lie down. Thank you."

Product: 10 gram Freshwater Beluga Caviar

"contents was less than stated. i.e.Less than 10 oz."
Our Response: Dear Customer. I'm sorry if you feel you were not satisfied. It does state though that it is 10 gram. This is strictly controlled by CITES which also ensure that the product stated on the container is what it says. Caviar. If you get in touch by message or email then we will gladly resolve this by sending you a new product. If you ever have a complaint then it's always best to let the seller know directly as we always try and resolve it.